Privacy Policy
At Rhodeo, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or make a purchase from our website, how we use that information, and the choices available to you.
Information We Collect
When you visit our website or place an order for a leather belt, we may collect information necessary to operate our website, process your order, provide customer support, and improve our services. This information may include:
- Your name
- Email address
- Billing and delivery information
- Telephone number, where provided during checkout
- Order details and purchase history
- Payment and transaction information processed through our payment providers
- Information you provide when contacting us by email
- Technical information such as IP address, browser type, device information, and website usage data
How We Use Your Information
We may use your personal information to:
- Process, confirm, and fulfil your orders
- Arrange delivery of your purchases within the United Kingdom
- Communicate with you about your order, delivery, return, refund, or other customer service matters
- Verify transactions and help prevent fraudulent or unauthorized activity
- Improve our website, products, and customer experience
- Comply with applicable legal, regulatory, tax, or accounting requirements
- Respond to your questions or requests
Payment Information
Payments on our website are processed through available payment providers, including PayPal and Stripe. We do not ask customers to send complete card or payment details by email.
Payment providers handle payment information according to their own privacy practices and terms. We recommend reviewing the applicable provider’s policies for further information about how they process personal data.
How We Share Information
We may share personal information only when reasonably necessary to operate our business and provide our services. This may include sharing relevant information with:
- Payment service providers, including PayPal and Stripe, to process payments
- Shipping and delivery providers, including Evri, to deliver orders
- Service providers that help us operate and maintain our website
- Professional advisers or authorities where required by applicable law
We do not sell your personal information as part of our ordinary business operations.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, understand website usage, and improve the customer experience.
You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, record keeping, legal obligations, dispute resolution, and enforcement of our agreements.
The length of time we retain information may vary depending on the type of information and the reason it was collected.
Data Security
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their account, device, and personal information.
Your Rights and Choices
Depending on applicable data protection laws and your circumstances, you may have rights regarding your personal information. These may include the right to request access to certain personal information we hold about you, request correction of inaccurate information, request deletion in certain circumstances, object to or restrict certain processing, or request information about how your data is used.
To make a privacy-related request, please contact us by email at support@rhodeo.shop. We may need to verify your identity before responding to certain requests.
Third-Party Services and Links
Our website may use third-party services to support payments, delivery, website functionality, or other business operations. These third parties may process information according to their own privacy policies.
If our website contains links to third-party websites, Rhodeo is not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policy of any third-party website you visit.
Children’s Privacy
Our website and products are not specifically directed toward children. We do not knowingly collect personal information from children in a manner that requires parental consent under applicable law.
If you believe that a child has provided us with personal information, please contact us at support@rhodeo.shop so we can review the matter.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website operations, legal requirements, or other relevant circumstances. Any updated version will be posted on this page with the revised policy becoming effective when published, unless otherwise stated.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us by email:
Email: support@rhodeo.shop
Business Hours: Monday to Friday, 9:00 AM–5:00 PM (GMT+1)